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› Docs › Microsoft Teams Rooms › Deploy. Each Microsoft Teams Rooms device requires a dedicated and unique resource account that must be enabled for both Microsoft Teams or Skype for.

– Manage Microsoft Teams Rooms – Microsoft Teams | Microsoft Docs

Jan 26,  · To learn how to configure a Teams Room account through your company’s Office or Exchange administration, please visit Microsoft’s help article, Configure accounts for Microsoft Teams Rooms. Teams rooms are able to join compatible Zoom meetings without the hassle and confusion of switching applications or signing into a separate account. Mar 31,  · Creating a Microsoft Teams Room with a federated account. We have just finished configuring one of our classrooms with some Crestron technology to configure it as a Microsoft Teams Room. I created an account in our on premises Active Directory and it is synced up in AzureAD. The account is configured with a Microsoft license and I can sign in . Apr 24,  · As far as I know, we can configure room resource account, assign license to it, set password to never expire, and sign in it to shared Teams devices: Create and configure resource accounts for rooms and shared Teams devices. You could check that article to see if it meets your need.


Build a Microsoft Teams Rooms image – Microsoft Teams | Microsoft Docs.Deploy Microsoft Teams Rooms with Microsoft or Office


When naming your resource accounts, we recommend using a standard naming convention to the beginning of the e-mail address. This will help with creating dynamic groups to ease management in Azure Active Directory. For example, you could use „mtr-” for all resource accounts that will be associated with Microsoft Teams Rooms.

If these options aren’t available in the left panel, you may need to select Show all first. Select Add a resource mailbox to create a new room account.

Enter a display name and email address for the account, select Add , and then select Close. If you want to change them, select Set scheduling options before you select Close. Then under Booking options , select Edit. Next, assign a password to the resource account. In the panel, select Reset password. Requiring users to change the password on a shared device will cause sign in problems.

Uncheck Require this user to change their password when they first sign in , and select Reset. In the Licenses and Apps section, set Select location to the country or region where the device will be installed.

Then select the license you want to assign, such as Meeting Room, and select Save changes. The license may vary depending on your organization.

To change the settings of the resource mailbox, see Configure mailbox properties or use the Exchange admin center. You may also need to apply bandwidth policies or meeting policies to this account. See Next steps for more information. Connect to Exchange Online PowerShell. By default, room mailboxes don’t have associated accounts. Add an account when you create a room mailbox so it can authenticate with Microsoft Teams.

If you’re not in an Exchange hybrid configuration, then you can continue to the next step, Configure mailbox properties.

If you’re in an Exchange hybrid configuration, you need to add an email address for your on-premises domain account. See Sync on-premises and Office user accounts directories for more information. Connect to Exchange Management Shell. If you’re in an Exchange hybrid configuration, you’ll also need to add an email address for your on-premises domain account.

For detailed syntax and parameter information, see New-Mailbox and Set-Mailbox. This will allow you to send e-mail directly from the Surface Hub, which you can use for features like Whiteboard. If you’re only using this resource account to book space and automatically accept or decline invitations, you’ve completed the set up. If you’re using this resource account for PSTN calling, see Microsoft Teams add-on licenses to determine what license it needs.

In Exchange PowerShell, either online or on-premises, configure the following settings on the room mailbox to improve the meeting experience:. AutomateProcessing: AutoAccept Meeting organizers receive the room reservation decision directly without human intervention.

This is required to process external Teams and third-party meetings to provide One Touch Join experience. Required for external Teams meetings and third-party meetings.

For detailed syntax and parameter information, see Set-CalendarProcessing. If the resource account password expires, the device won’t sign in after the expiration date. Teams Rooms comes with a specially configured Windows 10 image supplied by the original equipment manufacturer OEM. Successful installation and deployment of Teams Rooms requires preparation, such as account provisioning and a device deployment and enrollment strategy.

For detailed information to help you plan your Teams Rooms deployments, see Deployment overview – Microsoft Teams Rooms. Mobile device management MDM enrollment is not part of the default installation process for Teams devices.

Windows Autopilot enrollment is not supported. There are two methods for enrolling Teams Rooms Windows devices in Intune. Our recommended method is to use bulk enrollment, which allows you to also set up the device in shared device mode.

Please note that these steps must be done manually, and you will need to give passwords to local technicians. From a license perspective, everything you need to register the device in Azure Active Directory Azure AD and enroll it in Intune is already covered by the Microsoft Teams Rooms licenses.

Your organization might already have unmanaged Teams Rooms Windows devices in operation that are set up with local user accounts. The local account is used to perform an automated sign in to Windows, while the Teams app on these devices is using the Azure AD Teams resource account to sign in.

There are two options for registering and enrolling these devices. The first option is to use a resource account to register and enroll the device. The second and preferred option is to create a provisioning package with Windows Configuration Designer and apply this to a Teams Rooms device.

This will restart the device and apply the settings for example, a computer name , and join it to Azure AD. This helps to identify which devices to apply Teams Rooms-related settings and policies to, and will handle them as a group, separate from other Windows devices.

To learn more about Teams device enrollment and policies, see the blog post Managing Microsoft Teams Rooms with Intune. Screenshot showing a dynamic membership rule with the following rule syntax: device. Check if the computer name follows a standard. Using a resource account to register Teams Rooms devices is a manual process. On the device user interface, select More … and then select Settings. Image of the Teams UI showing the „More” option with an ellipsis icon. Image of the Teams UI showing the „Settings” option with a gear icon.

In the Settings menu, choose Windows Settings and you will be prompted to sign in with an Administrator account again. Save and exit Teams. Image of the Settings menu in Teams, showing the „Windows Settings” option on the bottom left. From the Windows Start menu, open Settings , select Accounts , and then select Access work or school. On the Set up a work or school account dialog, under Alternate actions , select Join this device to Azure Active Directory.

A screenshot showing the „Microsoft account – Set up a work or school account” pop-up, with „Join this device to Azure Active Directory” selected at the bottom. Sign in with the resource account credentials. Keep in mind that the resource account is added to the local machine and uses Administrator credentials. However, in Azure AD the user does not have any rights. A screenshot of the „Make sure this is your organization” pop-up, showing „User type: Administrator” to confirm you are signed in with Administrator credentials.

We used a user account for enrollment, so the device is mapped to the resource account, as we can see in the Primary user field. An image of the device „Overview” page in the Microsoft Endpoint Manager admin center, showing the „Primary user” field. Typically, these types of devices are considered shared devices, so you should manually remove the primary user.

Select Properties, and then select Remove primary user and select Save at the top of the page. A benefit of using a DEM account over a resource account is that the DEM account can only enroll devices and will not have any rights to access mailboxes, calendars etc.

An image of the device „Properties” page in the Microsoft Endpoint Manager admin center, showing the option to „Remove primary user”. An image of the warning message that you will get if you choose to remove the primary user: „Removing the primary user of a device configures it to operate in shared mode. In this mode, users, including the previously assigned primary user, can no longer self-service this device in the Company Portal.

Learn more [link]”. At this point, we have successfully enrolled Teams Rooms in Intune. A screenshot of the Windows Configuration Designer UI that has different options to create different types of provisioning packages, or open a recent project. For our example, we select Provision desktop devices to create a new project, add a name, the project folder path, and an optional description, and then select Finish. In those situations this field should be used to provide UPN username domain.

The Supported meeting mode setting is a newer setting which was added last year once support for Microsoft Teams was introduced to the product. This setting essentially controls which meeting platform s can be used as well as which will be used as the default.

The available options are:. To enable support for Microsoft Teams meetings then either of the other two settings must be selected. The Bluetooth Beaconing setting is also enabled by default, although at the time of posting this article that capability has not yet been made generally available to Microsoft Teams users.

While the beaconing setting and functionality has been appearing in the Microsoft Teams Room software for several release at the point the pairing functionally is not yet available in the desktop or mobile Microsoft Teams clients. This capability is due to be available soon though so it can be left in the default On state. The system will return to its ready state and the interface should appear similar to the following image.

Note that until the new account is invited to a meeting the interface will not show any calendaring information along the left-hand side. This new account was immediately invited to both a scheduled Skype Meeting as a Teams Meeting as indicated by the small Skype and Teams icons on associated calendar entry. Also, because the account in this example was enabled with a base license which includes a Phone System add-on license as well as the proper Enterprise Voice configuration then the Dial Pad option is shown.

The New Meeting option will trigger the creation of a new Microsoft Teams meeting when inviting another participant based on the previous selection of Skype for Business and Microsoft Teams default as the Supported Meeting mode setting. About Jeff Schertz Site Administrator. I have a question related to the new Meeting Room license. Searching for it shows that there is no Exchange Online license included in the package, but I was lead to believe that not having EXO license on o for a Room Mailbox while the AzureAD account is ENABLED password never expires, account enabled, needed for login purposes will lead to the mailbox being deleted after 30 days of it being unlicensed.

You simply create the account as instructed and then assign the Meeting Room license to it. The Meeting Room license does not include an Exchange license, but the account configuration uses a free Exchange Resource Mailbox account. Nothing would be deleted and no additional Exchange license is required. In terms of preventing a room from joining a meeting that is not possible, but any other participant in a Teams meeting can remove a participant or room which should not be in the meeting.

Were you able to resolve the above issue? Any help would be much appreciated. Or it just resolved the issue right away? I was able to resolve this via the following PowerShellScript to connect to Office Online please see the bottom link. Do you know for direct routing, how to assign the telephone number to the meeting room account, if we use the command Set-CsMeetingroom described in the Microsoft documentation, we got an error!

Started questioning if it suppose to have one…. What about enabling this on an existing Room Mailbox? Our calendar is already very populated and this would be the easiest option. In that case use the Set-Mailbox cmdlet with the appropriate parameters to enable the room account and define a password, then use the Set-CalendarProcessing cmdlet to make sure that the parameters are configured correctly.

I had an existing Room mailbox and the goal is basically to be able to book the room via exchange the normal way and have that meeting show up on the Teams phone in the room. I got to the device configuration section of this blog and this is where things become obscure.

How about a better explanation on how to install the app, where to download it, etc? Those are the directions for creating the installation media to image a qualified MTR solution. If you are trying to re-image one of the existing MTRs then you can use those steps to create a bootable USB drive which will install Windows 10 and setup the MTR application automatically. You cannot simply download the app itself and install it on a Windows PC.

Thank you for this guide, we enabled a room for Skype for Business using your earlier guide. The calendar loads but the signing in prompt just keeps spinning. I find it cleaner to just create a new room account for it, if possible. Jeff, great article. I am using the Yealink VCF solution and just had to create the resource mailboxes in O and assign a Business Essentials license to get this up and running in two conference rooms, one in Canada and the other in Ohio for a small client.

Is there a way to enable the onscreen keyboard to appear when using a touch screen tablet like the VCF uses in the Teams console app?

We have this same issue, did you find a fix? A quick workaround is to hit cancel, then go back in to new meeting again then the keyboard will usually pop up. As long as the rest of the configuration is correct and the account is assigned a Phone System license, it should work. We are struggling badly with the microphone volumes, and auto gain. I cannot find any way to override the chosen volume or to disable auto adjustment of microphone gains. We can deal with the other quirks like no onscreen keyboard after reboots , but the microphone issue is going to kill this roll out.

Jeff, you have to be one of the smartest folks I know in the OCS arena, do you know of any way for us to be able to force set microphone gain in the Teams Room app, and prohibit it from auto adjusting? I am open to registry mods, or whatever it takes. Do you know how to get the device into Intune with the right licence? Is a calling plan still necessary? That must come from either purchasing an additional Calling Plan, or using Direct Routing.

I know there is no native Teams support and that you need to leverage the existing Skype Client on the Group Series for login, however I do have RealConnect. RealConnect will provide one touch join of a Skype or Teams meeting without modifying the room equipment at all. We want to use the conference room Teams info for every meeting. The room is the only user with an actual phone number. No, the organizer of the meeting defines what information is populated in the invitation. By design each scheduler should be assigned an Audio Conferencing license to insure that all invites include PSTN dial-in information.

Thanks so much for the walkthrough. Everything seems to be working but when using the Skype Teams Room Console, it keeps dropping down a banner saying it cannot fetch calendar! Any suggestions? Just a little background: All of my Office services are in the cloud and I have no local skype or Exchange server. I have disabled Basic Authentication for all users so everything is using Modern Authentication. The surface pro is logging into Azure AD using the same account as the room mailbox.

I just downloaded the Skype Room app from the windows store. Like I said I can make calls and create new meetings on the fly. I just seem to not be able to connect to the calendar. Modern Authentication support has not yet been added to the Microsoft Teams Room platform, so that is likely what is causing your Exchange connectivity issues. Thanks for the awesome help on the setting up of the Teams Rooms. But not we have random issue , units showing same error message intermittent , sometimes it goes away upon device restart.

We have worked with Microsoft for over a month now, but no resolution yet. Some suspicion on Auto discovery but it was very hard to pinpoint the issue.

Hi, great article! For policy reasons we have to enable multi factor auth for all Office accounts. How can we manage this requirement for a Teams Rooms Account? As you know the interface has no options to manage this.

Do you know if is there a way to have the access for the Teams Rooms Account with multi factor authentication enabled from the Teams Rooms decide? My set up is the same as the one documented, great article, but i always end up in the same situation.

I am struggling to join a Teams call directly from the Realpresence Touch tablet. Sounds like the Group Series is not configured correctly and is dialing either the wrong string or is using the wrong protocol.

Is it possible to create a virtual room without a device to be booked? If there is no device in the room then you just use a standard Room Mailbox for reservation purposes. The dial string when join button is pressed is tenantkey.

The Teams Meeting -button dials correctly to the tenant and asks for the conference id. Make sure the Trio is running the latest 5. Hi Jeff, Followed this article and it saved us with our hybrid enabling of a room account — thank you so much!

Audio Conferencing licenses are for individual user accounts who schedule meetings. Would like check with you, if enable modern authentication on Skype for business online, do we need configure on third party device also like Logitech Tap, Lenovo Hub….. Modern Authentication support was recently added to the MTR in release 4.

Your guides and info have been a life saving this past year during our Teams Calling migrations. Would you know what could be causing this and what I would need to do. So nothing activates. Typically that warning is telling you that the issued cmdlet is trying to apply a setting which is already set that way. I have some huge and expensive Skype Room systems that does not seem to be upgradeable unfortunately.

What solution can I use for these systems? External dock I guess could work, but we have a bit of a shortage of money at the moment. Can I use the ordinary Microsoft Teams client on these systems and if so, any suggestions on how to make that user friendly?

Hi Jeff! Great article! Thank you! I have a question about licensing for Teams Meeting Room. This license is cheaper than the Teams Meeting Room license. Thanks for your help! The latest 4. I believe the process is the same although some of the PowerShell cmdlets may slightly differ between what is run against Exchange Online versus what is used with Exchange Server.

Hi Jeff Some great info here. We had a pre existing Room mailbox that we used on polycomm devices for SfB. We purchased a Logitech Tap teams room system and setup that preexisting Room mailbox onto the teams room device, but found that the sign in just kept spinning — though the mailbox name was listed — so Exchange login fine — it was purely the Teams login that was failing.

I then assumed it was as an issue with the account so created a new mailbox, converted to a rooms mailbox via powershell after replication into O and then ran the powershell commands to add it to the registrar pool etc etc.

However I am still getting the same issue as before. I noted that the teams app is at version 4. Is there a method to get the latest version automatically? That 4. If you leave the system running overnight it should be upgrading to the latest release currently 4.

Hi Jeff That seemed to do the trick — I manually forced an update to Win10 iOT and that seems to updated the app as well. Could you confirm if the Teams Room app updates are linked to the system or whether the app has a separate update cycle? You cannot force an update of the MTR client through any Windows Update process, the system will automatically check for a client update from the Microsoft Store every night during its scheduled maintenance tasks which kick off around 2AM.

The teams part work but not the SFB on premise says the credentials are invalid from the MTR I can ping lyncdiscover and lyncdiscoverinternal. The license must be added to a properly configured account, adding a license does not perform that action. Great write up and help with getting this up and running. For 23 hours, i could not invite anyone from the logitech TAP. Like magic, after 24 hours, all users in my directory were found and I was able to invite them.

Interesting enough, the only issue I have now is that the meetings do not show up on the TAP. If I logon to the teams account at teams.


Configure microsoft teams rooms accounts.Best practice for Teams enabled Room Account

› Docs › Microsoft Teams Rooms › Deploy. Each Microsoft Teams Rooms device requires a dedicated and unique resource account that must be enabled for both Microsoft Teams or Skype for.

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